Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 & rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of  www.wowdeal.site  Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
Welcome to the wowdeal.site ("Website" or "wowdeal.site") service provided by wowdeal Limited. This website is owned and operated by wowdeal Limited. ('wowdeal Limited' or 'wowdeal', 'we' or 'us' or 'SSL'). In using the wowdeal.site service, of wowdeal Limited you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please write to us at   customercare@wowdeal.site 
Terms & Conditions for wowdeal Coupon's & Discounts
  • The offer is valid only for orders placed on www.wowdeal.site
  • Maximum discount applicable is Rs.800
  • To avail this discount, please type the coupon code in the 'Coupon Code' box provided on the shopping bag page during checkout.
  • Coupon not applicable on purchase of more than 5 products in one transaction/order.
  • Coupon will not be applicable during End of Season Sale.
  • The offer is valid only for successful/approved transactions.
  • No two offers can be available simultaneously.
  • Standard www.wowdeal.site Terms & Conditions apply.
  • The discount offer cannot be combined or exchanged with any other offer provided by www.wowdeal.site
  • The Approval of the order is at the sole discretion of www.wowdeal.site
  • wowdeal Ltd. Reserves the right at any time, without notice, to add/alter/change/ or vary any or all of these terms and conditions or to replace, entire or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.
  • In the event of non-happening, cancellation or partial happening of the offer for reasons beyond anybody's control or Act of God, neither wowdeal nor their agent, sponsors nor their agent, successors or assigns shall be liable to any of the customers participating in the offer.
  • By participating in the promotional offer, the Customers shall be deemed to have accepted these Terms and Conditions.
Payment Terms
  • You agree to pay the price applicable for the product or service on our website ( www.wowdeal.site ) and the wowdeal Limited mobile applications for shopping at the time you submitted your order (Product Price).
  • All payments are non-refundable (except as expressly set forth in the Terms and Conditions).
Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to wowdeal Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non- commercial use is prohibited without the permission of wowdeal Limited. You may not modify, distribute or re-post something on this website for any purpose.
Accuracy of Content and Invitation to Offer
wowdeal has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of GST. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, wowdeal disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. wowdeal shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
All products/services and information displayed on wowdeal.site ("website" or "wowdeal.site") constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. wowdeal.site reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by wowdeal.site and the balance would continue to be on offer to wowdeal.site and wowdeal.site reserves the right to accept or reject such balance order. No act or omission of wowdeal.site prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Eligibility to Use
Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. wowdeal.site will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of wowdeal.site you agree to be bound by the Terms and Conditions.
Account and registration obligations
Customers opting for guest checkout will be automatically registered once order is successfully placed.
Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Information in accordance with our Privacy Policy . If you use the website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. wowdeal shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should notify us by contacting us immediately through the address provided in the beginning of this agreement. If wowdeal.site has reason to believe that there is likely to be a breach of security or misuse of the wowdeal.site website, we may require you to change your password or we may suspend your account without any liability to wowdeal.site.
wowdeal.site does not want to receive confidential, proprietary or trade secret information through this website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to wowdeal.site will be deemed non-confidential. By submitting any such information, you are granting wowdeal.site an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so
You also agree and confirm:
  • To provide true, accurate, current and complete information about yourself as prompted by wowdeal registration form or guest details form (such information being the "Registration Data").
  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if wowdeal.site has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, wowdeal.site has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the website.
  • That in the event that a non- delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by wowdeal.site for redelivery shall be claimed from you and you shall pay such cost.
  • That you will use the services provided by wowdeal.site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the website and transacting on the website.
  • You will provide authentic and true information in all instances where such information is requested of you. wowdeal.site reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), wowdeal.site has the right in its sole discretion to reject the registration and debar you from using the Services of wowdeal.site and or other affiliated website without prior intimation whatsoever.
  • That you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.
Usage Restrictions
You shall not use the website for any of the following purposes:
  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorised access to other computer systems.
  • Interfering with any other person's use or enjoyment of the website.
  • Breaching any applicable laws;
  • Interfering or disrupting networks or website connected to the website.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

In case of mispricing
Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If an item's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation
We strive to provide you with best value. However, sometimes a price online may not match the price in a store in your particular geographic region and store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
Cancellation by wowdeal.site
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card
We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. wowdeal.site reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order
Cancellation of fraudulent orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, wowdeal.site reserves the right to cancel pending and future orders without any liability. wowdeal.site also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
Cancellations by the customer
You may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a refund by returning the merchandise (with the exception of perishables, made to order, or items of personal hygiene such as under garments and cosmetics) in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered. For details of how to exercise this right please see our Returns Policy. wowdeal.com does not accept returns or exchanges of jewellery, fragrances, cosmetics, sunglasses, innerwear (under garments), swimwear, gift vouchers, First Citizen Membership, mobile phones/ MP3 players, and any made to order or altered merchandise. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. However, orders placed for the First Citizen Membership or gift vouchers cannot be canceled or returned. The customer agrees not to dispute the decision made by wowdeal.site and accept wowdeal.site decision regarding the cancellation.
  • Exchange/Return facility is temporarily unavailable at stores due to safety concerns surrounding COVID-19 restrictions. The same shall be available once the situation is back to normal.  
  • Most items are returnable in our stores, to check which items cannot be returned in our stores please call our customer care on +1 816-920-7084. You may visit any Shoppers' Stop store in India, and return the merchandise in unused, saleable condition, along with the original sale invoice.
  • If you return any merchandise purchased on wowdeal.site at any wowdeal store, you shall be issued a Shoppers' Stop credit note against receipt of the merchandise, which may be redeemed against any purchases of an equivalent amount from any Shoppers' Stop store within 180 days.
  • Please note that the original wowdeal credit note must be produced while redeeming against any purchases. We shall not be responsible in the event the original credit note is misplaced or destroyed.
  • The Shoppers' Stop credit note can only be used to pay for purchases at Shoppers' Stop stores, and cannot be redeemed against purchases made on wowdeal.site
  • The issue of the wowdeal credit note, to the person returning the merchandise, against the returned merchandise shall be sufficient discharge to wowdeal for the return of the merchandise, regardless of whether the payment for the original purchase was made by credit / debit card, e-gift voucher, First Citizen points, or through any other means
Returns / exchange through courier collection

You can continue to raise Exchange/Return request for all eligible online orders however the pick up of the item(s) via courier will be delayed due to COVID-19 restrictions. The same will be available once the situation is back to normal.
Any refund against a return request made to wowdeal.site customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice.

After the merchandise is received by wowdeal.site, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 5 working days of receipt of the merchandise.
Refunds of payments charged to the Cardholder's credit / debit card will only be credited back to the Cardholder's credit / debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit / debit card account as that is managed by the Cardholder's issuing bank.
Due to the introduction of GST, there will not be any online refunds for orders placed on or before 30thJune 2017. Please contact our customer care for further assistance.
Some items can only be returned through courier collection process
Financial details
You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on wowdeal.site will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not stored by wowdeal.site. wowdeal.site will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy
Fraudulent / Declined transactions
wowdeal.site and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the website fraudulently. wowdeal.site and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions
Electronic Communications
When you visit the website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We have made every effort to display the colors of our products that appear on the website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.