We currently deliver to more than 750 cities across worldwide.
Minimum shipping fee of $5 will be charged for an order value lesser than $100. This will be added on the payment page before completing the purchase.
We are temporarily not taking new orders. Our full range of products is still available for you to browse, wish-list or add-to-bag. You can also continue buying Shoppers Stop Gift Vouchers. We'll let you know as soon as we're taking all orders again.
Majority of our orders are delivered within 5-7 working days from the day the order is successfully confirmed. Products that are specially procured for you from stores outside your state may take 7-12 working days. Made to order products can take 15-30 days for delivery. We are committed to deliver products within our promised timelines however we deeply regret any delay due to circumstances beyond our control.
In the unlikely event that we are not able to deliver your order completely within 7 working days, we shall cancel the remaining undelivered part of the order, and send an email to you informing about the same. In such cases, your payment against the undelivered part of the order shall be refunded, in the manner the payment was made
If your order has multiple items, these may ship from different locations in separate shipments. You will receive an email if the shipment does not contain all the items that you had ordered.
If you believe that the product is not in good condition, or if the packaging is tampered or damaged, please refuse to accept delivery of the package, and write to us at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items (including gifts) will be shipped with an invoice mentioning the price
For any divergence or discrepancy in order delivery, we request you to write to us at email@example.com within 2 working days from the date of receipt of delivery SMS or email communication, failing to do so, the claim shall not be accepted